How we Hive

01 Getting Started

HX runs both as a website and as an installable app on your phone or desktop, with one account working across both.

Creating an account or signing in

Open the app and enter your email and a password of at least 6 characters. New here? Switch to Create Account, agree to the terms, and you're in. HX doesn't require email verification friction to get started, you can be posting in your hive within a minute.

Joining a hive

A hive is HX's word for a community, your company, your event's attendee network, your local business association. You join one of two ways:

• An invite link or QR code from someone already in the hive, tap or scan it and you're dropped straight in.
• The public hive directory at hive.elevatedexperience.vip/hives, which lists every hive that's opted in to being discoverable, each with its own join link and QR code, no account needed to browse it.

Belong to more than one hive? Switch between them any time from the dropdown next to the hive name in the top-left corner. Tap the pin icon on any hive in that list to keep it sorted near the top, above your unpinned ones, this carries across every device you're signed into. The Home Hive always sits first regardless.

Inviting more than one person? The Invite Multiple button next to your invite QR code lets you pick several contacts straight from your phone's own address book (Chrome/Android only) or paste in a list of email addresses, and sends them all a real invite email in one go. There's a manual per-contact text-message option too for anyone you only have a phone number for.

The welcome tour

The first time you log in, a short welcome video plays automatically (muted, tap the speaker icon for sound, and the restart icon if you want to hear it again from the start). Close it any time with the X if you don't have a moment, it'll play again next time you log in until you tap "Don't show this again." Returning after a big update, you'll instead see a What's New card carousel, swipe through it or close it, it'll politely remind you again next time unless you tick "don't show again."

Can't sign in at all? Ask your hive admin, they can trigger a password reset email to your address without needing your old password.

02 Your Village Hub

Signing in, or switching hive, drops you here first, a village map rather than straight into a timeline, so the rest of your hive is a deliberate choice rather than an afterthought.

Seven hexagons sit over the village map, each one a doorway into a part of your hive: Café (the Feed), Market (the Marketplace), Events, Noticeboard, Businesses, Community (the Network), and School (Learn). Tap any of them to head straight there, the bottom navigation bar uses the same names. The headline at the top greets you by your current hive's name, and shows that hive's own description underneath it, when the hive owner has set one.

The Café hexagon carries a small badge with the number of posts shared since you last visited, so you always know if there's something new before you tap in. Wherever you are in the app, tapping the hive logo in the very top-left corner always brings you straight back here.

The Noticeboard

Tap the Noticeboard hexagon for your hive's village noticeboard, a scrollable board of post-it-style notices: classifieds, small announcements, anything that doesn't need the weight of a full Feed post. Tap Add a Notice to pin up your own, a title, an optional description, and an optional photo. You can take down your own notice at any time; a hive admin can take down anyone's.

03 Café (the Feed)

Your hive's shared timeline, reached via the Café hexagon on your Village Hub, or the Café tab in the bottom bar. Text, photos, videos, locations, moods, shared listings, all in one scroll, newest first.

Posting

Tap Contribute to your hive at the top of the Feed. Beyond plain text you can attach a Photo (multiple photos become a swipeable carousel), a short video, drop a Location pin, or set a Feeling. Type @ to mention someone by name, or # to tag a topic, hashtags render in your hive's own colour and are searchable, tapping one searches every post that used it. Own an approved business? Tap your name at the top of the compose box to post as that business instead of yourself, its logo and name show on the post instead of yours, and it also appears in a Recent Posts section on the business's own page. Prefer a personal-only feed? Toggle the Businesses filter above the feed to hide company posts.

Tap the ··· menu in the top-right of your own post to Edit it (a video attached to it can also be rotated here, handy for a clip recorded sideways) or Delete it outright. Nobody but you, or a hive admin, can do either.

Video links play in place

Paste a YouTube, Facebook, TikTok, or LinkedIn link into a post (or a message) and it embeds automatically with a real thumbnail and play button, no need to leave HX to watch it. This only works for videos the original poster left public.

Sparking and Resonating

Tap Spark for a quick 👍, or hold it (or hover on desktop) to pick from seven reactions. Tapping the count shows exactly who sparked it. Resonate expands the Resonance Thread under the post, complete with @mentions and #hashtags of its own; each reply you add is a Contribution, and it earns you Sparks for adding real depth to the conversation. You can delete your own Contribution, and so can the post's author or a hive admin, moderating spam or off-topic replies without needing to delete the whole post.

Sharing

Share lets you repost to your own feed with your own added comment (the original stays visible in a quoted card underneath, tap it to jump to the source), or send a post directly to someone via Messages, dropped into the chat as a tappable card rather than just a bare link. Events, businesses, and marketplace listings can all be shared to the Feed the same way, straight from their own page, so a nice card advertising them shows up for the whole hive to see.

Secret Words

Hidden across every hive are positive, community-spirited words, grouped into categories. Use one in a post or message, in the Feed or in Messages, and a celebration plays across your screen along with a Sparks bonus: 5 Sparks the first time you use a given word, 50 for completing a whole category, and 500 for finding every one. Check Top Sparks for the current total, we won't spoil which words they are.

Sparkles

Tap your Sparks total anywhere you see it (the Café header, your profile) to open your Sparkles, a collection of badges grouped by category, posting, connecting, hosting events, running a business, hunting Secret Words, and more, each with a few tiers to work toward. A badge you've already earned shows in full colour with the date you got it, one you haven't shows how close you are. Unlock a new one and a full-screen celebration plays right away. There's also a Daily Spark category for showing up several days in a row, so being active regularly earns its own recognition, not just what you post.

04 Community

Everyone in your hive, and, separately, the people you've actually connected with. Reached via the Community hexagon on your Village Hub, or the Community tab in the bottom bar.

The four filters

Connecting

Every person card has a connect icon: a plain silhouette means not yet connected, a clock means your request is pending, a checkmark means you're connected. Tap a card to open their full profile, gallery, experience, testimonials, and posts. Sending a request plays a quick full-screen handshake animation to celebrate the new connection. The star icon on a card saves them to your Favourites filter, entirely separate from connecting, a purely personal shortlist nobody else sees.

Search across name, headline, and skills/expertise at once, useful for finding "who in this hive knows about X" rather than remembering a specific name.

The Network Map

Tap Network Map next to the page title for a radial, interactive diagram: you at the centre, your direct connections in the inner ring, and who they're connected to fanned out in an outer ring. Tap anyone on it to jump straight to their profile. Pinch or scroll to zoom, and drag to pan around, on both desktop and mobile. Grounded connections glow with a golden ring so they stand out from the rest.

Requesting a Warm Introduction

See someone on the Network Map's outer ring, or on their profile, who you're not directly connected to yet? If you share a mutual connection, tap Request Introduction and explain why you'd like to meet them, your note goes to the mutual connection first, so they can decide whether to actually vouch for you and forward it on, then to the other person, who also has to accept, before any chat opens. Nobody gets cold-contacted, and your mutual connection is never put on the spot to explain themselves.

Grounded Connections

When you meet someone in real life, open My Profile and tap My Card to show your personal QR business card. They tap Scan, either next to Network Map or on their own profile, and scan it with their camera. Scanning offers to save your name, phone, and email straight to their phone's contacts, then connects you in the app instantly, with no request to accept, since meeting in person is the confirmation. If you're already connected, scanning simply upgrades that connection.

A connection made this way is marked Grounded: your profile shows a golden "Grounded" badge instead of the usual green "Connected" one, and the Network Map draws a golden ring around their photo and a golden line to them, so you can always tell who you've properly met at a glance. Use the Grounded filter in My Connections to see everyone you've met in real life.

Trusted Member

The Trusted Member badge is a real badge of honour, earned only through your genuine, in-person network, never by filling in a form. It shows the same way in every hive, since it belongs to you, not to any one community.

You earn it by getting Grounded (see above) with people who are already Trusted: either a hive admin, whose vouch is enough on its own, or several ordinary Trusted members, shown on your profile as "X of N trusted vouches" so you always know exactly how close you are. My Profile shows a progress card while you're working towards it, and once earned, an expandable "Vouched for by" list of exactly who helped you get there.

Trusted Members show a violet Trusted badge and a violet ring around their photo wherever they appear, on posts, in the Network list, and on the Network Map, so you can spot them at a glance. Want to help someone else earn theirs? Get Grounded with them in person, once you're Trusted yourself, your vouch counts too.

05 Messages & Circles

Direct messages, group chats, and Circles, focused sub-threads inside a group chat for when a conversation needs to branch off without becoming a whole new chat.

Starting a conversation

Tap the pencil icon on the Messages screen. Pick one person for a direct message, or several for a group chat (name it, or let HX generate a name from who's in it).

A row of green-ringed avatars above your conversation list shows contacts who are online right now, tap one to jump straight into that chat.

Distro Lists

Tap the people icon next to the pencil to save a reusable list of people you message often, no need to pick them one by one every time. Each list has a Send to All button, this delivers your message as a completely normal direct message in each person's own conversation with you, not a shared group chat everyone can see.

Replying to a specific message

Right-click a message on desktop, or press and hold it on mobile, then choose Reply. Your reply quotes exactly what you're responding to, so context never gets lost in a busy group.

Circles

Inside any group chat, tap Circles to branch a subset of the group into its own focused thread, useful when three of the twelve people in an event group chat need to sort out logistics without flooding everyone else's screen. Circles are an organisational tool, not a privacy boundary: anyone in the parent group chat can open any Circle.

Group admins

Every group chat has a creator, and any group member can be promoted to Admin by the creator (via the Members button at the top of the chat). Admins can add and remove members alongside the creator. Anyone can leave a group themselves at any time.

Polls

Anyone in a group chat can post a live poll: tap the poll icon next to the message box, add a question and a few options, and send it. Everyone in the chat taps an option to vote (you can change your mind any time before the poll closes), and the results update for the whole group in real time as a simple bar showing each option's share of the vote, votes themselves stay anonymous, nobody can see who picked what. A poll can be closed, to lock in the final result, by whoever posted it or by the group's creator/an Admin. In an event's own chat, this is handy for the host or a confirmed co-host to run a live "vote now" moment or quick audience Q&A during a conference or workshop.

Pinning a conversation

Right-click, or press and hold, any conversation in your list and choose Pin. On a wider screen, pinned chats get their own slim panel down the side of the app, so you can keep an eye on them (and reply) without leaving whatever you're doing elsewhere in HX. Unpin the same way.

Everything else in a chat

• Photos, files, voice notes, and short video messages, via the attachment/mic/camera icons by the composer.
• GIFs, via the GIF button.
• Emoji reactions on any individual message, press and hold (or hover on desktop) to pick one.
• Edit or delete a message you've sent via the same press-and-hold/right-click menu used to reply.
• Video links (YouTube/Facebook/TikTok/LinkedIn) play in place here too, exactly like the Feed.
• Send a post, business, event, or marketplace listing straight into a chat as a tappable card, using the share option on that item.

06 Businesses

Your hive's own local business directory, browsable as a list or as a live map.

Finding a business

Search by name, category, or town, or narrow by category pill (Speakers, Consultants, Retail, Technology, and more). The Accessible filter shows only listings with at least one accessibility feature confirmed. Toggle to Map View for a live, pin-based map instead of a card grid.

A business's own page

Message the owner directly from here, or, if you run the business, everything on this page is yours to edit: contact details, socials, services, testimonials, photos, and an accessibility checklist that other members can confirm or dispute.

Anyone in the hive can leave a review, a 0-10 "would you recommend this business" score plus an optional comment, visible to everyone straight away. Resonate with any review to reply publicly underneath it, the same open conversation as a post's Resonance Thread, and each reply earns you Sparks too.

Every claimed accessibility item also has its own Resonate thread, so you can ask a question or add detail about wheelchair access, a hearing loop, a quiet room, or any other item, right underneath it. Replying earns Sparks too. A business's claimed items and confirm/flag counts also show on its public page (hive.elevatedexperience.vip/businesses), no login needed to check before you visit, only confirming, flagging, or Resonating requires joining the hive.

Listing your own business

Tap New Business. New listings go through your hive admin's approval before appearing publicly, keeping the directory genuine. Once approved, you can post to the feed as your business (see Posting, above), anything it posts shows in a Recent Posts section right on the business's own page, the same way your own posts show on your profile.

Selling a service like coaching or consulting through your business? Edit the product and look for Offer a monthly payment plan to let buyers pay in instalments over 3, 6, 9, or 12 months via PayPal instead of one lump sum, with an optional discount for anyone who pays a term upfront. See Marketplace, below, for the full details, it works the same way everywhere you sell something.

Toggle List publicly to also appear on the public business directory (see Public Pages), visible to anyone, even people not yet in HX. If you've made your business page public, its web address shows right under its name, tap Customise URL to swap the default address for a short, memorable one (e.g. /businesses/acme-consulting instead of a long ID). Anyone who already has your old link keeps working, this just adds a nicer one. A QR code and share link for your business's own page sit right there too, for print materials or a quick scan at an event.

Products & services catalog

Beyond the About section, a business can list its own catalog of products or services directly on its page, separate from the hive-wide Marketplace. Add, edit, and reorder items from your business's own page; each can carry its own photo, price, and description.

A hive admin can invite your business to also appear inside a second hive they run, without you having to create and maintain a separate duplicate listing there, your one business page just shows up in both.

07 Events

In-person, virtual, and hybrid events: workshops, masterclasses, conferences, and networking.

An event's page

Register (free events) or buy a ticket (paid ones), add it to your calendar (a downloadable .ics file), or share the public event page, viewable without an account, to whoever you're inviting who isn't in HX yet, its own QR code makes that easy from a printed flyer too. Got a discount code from the host? Enter it when getting your ticket, the price adjusts automatically, and a 100% code registers you free with no payment step at all.

Browse events three ways using the icons next to the Events title: a List of cards, a Map plotting every in-person or hybrid event with a location, or a Calendar laid out by month so you can see what's coming up at a glance. Virtual events show their meeting link right on the page once you're registered; a Hybrid event shows both a physical address and a separate online link, so remote and in-person attendees each see what applies to them.

Every event has its own tabs for Speakers, Sponsors, Agenda (multi-room conferences, see below), and Attendees (hidden if the host has set capacity to show no count), plus a dedicated event chat, a group chat scoped to that one event, open to whoever is genuinely attending, speaking at, or hosting it, a Files tab for handouts and slides the host or a confirmed speaker has shared, and once the event has passed, a Recordings tab for any session recordings the host uploaded.

Multi-room conferences: the Agenda tab

For anything bigger than a single talk, from a half-day workshop with break-out rooms to a full multi-day conference, build a schedule in the Agenda tab. A host or co-host adds Rooms first, each a reusable space for the whole event with its own capacity and, if it needs one, its own accessibility checklist, then Sessions inside them: a title, a room, a start and end time, and any confirmed speakers, marked as Speaker, Moderator, or Panelist for panel-style sessions. A session left without its own capacity simply inherits its room's.

Everyone who already holds a ticket can then pick which sessions they're attending, first come first served up to whatever capacity is set, no separate payment, just a tap on Join. Picking two sessions that overlap in time is allowed, HX just warns you first in case it's not what you meant, since ducking between rooms during a conference is completely normal. Switch between three views of the same schedule: Day groups sessions by date, Room lets you look into one room and see everything scheduled there across the whole event, and My Schedule shows only what you've personally joined, with a one-tap Export .ics to drop the whole thing straight into your own calendar app. Whichever session is running right now is marked LIVE on the schedule.

Each session gets its own Circle automatically, inside the event's group chat, so a room's discussion doesn't get lost in the noise of the main event chat, see Messages & Circles. On the day, check people into a specific room the same way as the main event: scan their ticket from that session's own Scan button. The host, a co-host, or that session's own confirmed speaker can all do it, so no one has to staff every door personally.

Hosting your own event

Create an event from the Events tab: set the format (Virtual, In-Person, or Hybrid), date, time zone, capacity, and price. Setting capacity to 0 hides the attendee count from everyone but you, useful if you'd rather not advertise how many tickets are left. Invite co-hosts to share management duties, they get the same edit/cancel/attendee-management rights you have, and invite speakers, who need to accept before they're listed. Add an optional accessibility checklist too, so attendees know what to expect before they book, individual rooms can carry their own once you've built out an Agenda. On the day, scan attendee QR codes from the event page to check people in.

For a paid event, tap Discount Codes to generate as many codes as you like, each with its own % off and expiry, e.g. a 100% code to let members in free. Share to Feed posts a ready-made announcement card to your hive the moment you publish. Need to call it off? Cancel Event notifies everyone already registered.

Monthly payment plans on tickets

Editing a paid event, look for Offer a monthly payment plan to let attendees spread the ticket cost over several months via PayPal instead of paying in full. Unlike the multi-term menu on Marketplace listings, products, and courses, an event carries just one plan: pick how many months (1–12) and the amount per month, and that's what attendees see as an alternative to the full price at checkout, on both the in-app ticket screen and the public event page. HX takes its usual commission out of every monthly charge automatically, same as any other sale. A co-host or hive admin can set this up too, not just the host, payouts always go to the actual host regardless of who configured it. Manage or cancel a subscriber's plan any time from My Payment Plans in the account menu. Two things worth knowing: deleting an event is blocked while it still has an active subscriber (cancel their plan first, from the same screen), since deleting doesn't stop PayPal from continuing to bill them; and cancelling an event doesn't automatically stop billing either, you'll still need to cancel each subscriber's plan separately.

Reminder emails

Everyone still registered gets an automatic email about 24 hours before an event starts, with the date, time, location, and their ticket QR code again, so there's nothing to hunt for on the day. This happens on its own, there's nothing to turn on.

08 School

Courses built and taught by members of your hive, or brought in from elsewhere and made available to it. Reached via the School hexagon on your Village Hub, or the School tab in the bottom bar.

Taking a course

Enrol (free) or buy access, then work through its lessons at your own pace, your progress is saved automatically as you go. Quizzes are graded instantly. Finish every lesson and you'll earn a certificate. Once complete, leave the course a star rating and a review, Resonate with anyone else's review to reply publicly underneath it, same as everywhere else in HX, and it earns you Sparks too.

A discount code from the instructor? Enter it at checkout, the price (and their commission) adjusts automatically.

Some courses are drip-fed: instead of every lesson being available right away, each one releases only once you've finished the one before it. Releases always land at the next midnight (UTC), never mid-day, so if a lesson is set to unlock 24 hours after you finish the previous one, it actually becomes available at the very next midnight, not at the same clock time the next day. A longer gap (say 62 hours) just pushes that to the midnight far enough ahead, e.g. the start of the third day. You'll see a lock icon and a note on any lesson that isn't available to you yet, along with the date it opens up.

Teaching a course

Tap Create Course, build it out in sections and lessons (video, text, quizzes), set a price, and publish. You can generate discount codes, assign the course to specific members as required (they'll see it flagged as such, and you can track completion from an assignment report), and track everyone else's progress from the course's own dashboard. A course you own can also be published into more than one hive at once, if you're part of several, without duplicating it.

Once a course is saved, edit it and look for Offer a monthly payment plan to let students pay in instalments over 3, 6, 9, or 12 months via PayPal instead of the full price at once, with an optional discount for paying the term upfront. See Marketplace for the full details, it works the same way everywhere you sell something.

Turning on Drip-feed lessons when building a course paces it out automatically: each lesson only unlocks once the one before it is complete, and releases always land at the next midnight (UTC) rather than a fixed number of hours later. Useful for a course meant to be worked through over several days or weeks rather than binged in one sitting.

Course Series

A Series bundles several of your own courses together under one price, a "buy in bulk" option alongside buying each course separately at full price. Find Series via the Courses / Series toggle at the top of Browse in School.

Buying a series: one purchase enrols you in every course it contains, at the series price rather than each course's individual price added up. The courses have a fixed running order, shown on the series page before you buy, so you know what you're committing to upfront. You must fully complete a course before the next one in the series unlocks, even though you've already paid for all of them, the series page shows exactly which course you're waiting on. If you'd bought one of those courses on its own beforehand, that earlier purchase is never affected, it stays fully unlocked regardless of the series.

Creating a series: from School's Teach tab, tap Create Series. Give it a title, description, thumbnail and a bundle price, then add courses, only ones you've created yourself can be added. Set the running order with the up/down arrows or by dragging, and set the series price below what the courses would cost bought individually so the bundle is worth it. Publish it once you're happy, exactly like a single course. From the series' Enrollments button you can see everyone who's bought it and how far each of them has progressed through it, course by course.

09 Marketplace

Digital and physical products and services, sold directly between hive members.

Tap any listing for the full description, price, and seller. Digital products unlock immediately on purchase; physical ones go through the seller's own shipping process, using the delivery address saved under Account Settings. List your own from the + button, set a price, category, and whether it needs shipping, and it's live once saved. Tap the star icon on any listing to save it for later, under your own Saved items.

Bought something? Leave it a star rating and a review, visible on the listing for everyone. Resonate with any review to reply publicly underneath it, same as a business review or a post, each reply earns you Sparks too.

Selling a service like coaching or consulting (via a Marketplace listing, a business product, or a course in School)? Edit it and look for Offer a monthly payment plan to let buyers pay in instalments over 3, 6, 9, or 12 months via PayPal, instead of one lump sum. You choose the monthly amount and which terms to offer, and can set a discount for anyone who'd rather pay a term upfront in one go. Buyers see both options at checkout, and manage or cancel an active plan any time from My Payment Plans in the account menu, cancelling stops future billing but keeps access until the period already paid for ends.

10 Notifications

The bell icon in the top bar, one place for everything that needs your attention.

Every notification shows a small preview, a snippet of the actual post, comment, event, or course it's about, so you know what it is before you tap it. Tapping one takes you straight to the real thing: the exact post and comment, the event, the course, the chat, even across a different hive to the one you're currently in.

11 Hive Administrators

For hive owners and admins: everything needed to run your own hive day to day. Reached via Manage Hive from the hive switcher (tap your hive's name, top-left), or the gear icon next to your hive there. Every capability here is scoped to the hive you're currently admin of, not the wider platform.

What an admin can do, at a glance

Members

The Members tab of the Admin Panel lists everyone in the hive. Search by name, promote a member to Admin via the role dropdown on their row (any admin can promote another member, there's no limit on how many admins a hive has), or hive-block them outright, this removes them immediately and prevents rejoining until unblocked. Someone who's asked to join a hive that requires approval shows up as a pending join request, with Approve/Decline right there.

Businesses

The Businesses tab shows every listing in your hive, pending ones needing your Approve/Reject sit at the top. Already-approved listings can be blocked (hidden from the hive but kept for the owner to eventually fix and resubmit) or deleted outright, along with any products or services attached to them.

Reports & moderation

Any member can report another, via Report on their profile, describing what happened. Every report lands in the Reports tab here, and, for visibility, is also sent straight to you as a notification the moment it's filed. From there: Dismiss it, or Block in Hive to remove the reported member from your hive immediately. Outside of formal reports, you can also delete any individual post or comment directly from its own ··· menu, exactly as if it were your own.

Hive settings & branding

Rename your hive, change its logo, write or update its description (shown to members on their Village Hub), and set its brand colours, the whole app re-themes to match for everyone in it. Set your hive's own commission percentage, charged on sales made within it, separate from HX's own platform fee. Toggle whether your hive is discoverable in the public hive directory (see Public Pages) or invite-only.

Transferring ownership

Owning a hive is different from being one of its admins, it's specifically who receives the hive's share of every marketplace sale. In Manage Hive, the owner (found under Danger Zone) can transfer ownership to any existing member via Transfer Ownership. Nothing changes immediately: the person you choose gets a notification and has to accept it first, so ownership, and future payouts, only move once they've agreed. A pending transfer can be cancelled any time before it's accepted.

Growing your hive

A scannable QR code and a plain join link live in the same settings screen, print the QR code, share the link, or set a custom, memorable invite code instead of the default one. Invite Multiple sends a real invite email to a whole list of addresses (or contacts picked from your phone's address book) in one go.

Insights & exports

Hive analytics show activity and growth over time, how many posts, new members, and how engaged the hive has been recently. The Hive Sparks leaderboard highlights your most active contributors. Need the raw member list for something else entirely, a welcome email campaign, an offline record? Export it as a CSV or a printable PDF-style report from the Members tab.

Creating a new hive

From the hive switcher, choose to create a new one, give it a name, logo, and brand colours, and you're its first admin, with every capability on this page from the moment it's created.

12 Profile & Account Settings

Your own page, and the account-level controls behind your avatar in the top-right.

Your profile

Bio, headline, skills, speaking topics, past clients, a photo gallery, your professional experience, and a Videos section where a pasted YouTube/Facebook/TikTok/LinkedIn link plays inline. A short status line (with an emoji) shows what you're currently up to. Testimonials from others appear here too, once you approve them, and you can reply with a public "Thanks" underneath any of them. Your total Hive Sparks show here too, tap them for a full breakdown of how you earned every one.

Tap any gallery photo, yours or someone else's, to open it full-screen with arrows to step through the rest of that gallery without closing it each time. From there, Spark a photo with an emoji reaction the same way you would a Feed post, and Resonate to leave a public comment underneath it.

Orders, Tickets & Sales

From your avatar menu: My Tickets lists every event you're registered for, My Orders everything you've bought in the Marketplace or School, and Sales Dashboard everything you've sold, useful if you run a business or teach a course. Physical purchases needing a delivery address use whatever's saved under Account Settings.

Account Settings

Tap your avatar, top-right, then Account Settings for: changing your password, your PayPal/tax details for selling, shipping address, light/dark appearance, push notification controls (including a "Refresh Notifications" option if they're ever showing your browser's icon instead of HX's), installing the app, and, if you ever need it, permanently deleting your account.

Promo Codes

Been given a promo code? Enter it under Account Settings → Promo Code. It discounts HX's own platform fee (not your hive's own commission) by a set percentage for a set number of days, applied automatically to everything you sell while it's active.

13 Installing the App

HX is a Progressive Web App: one codebase, installable properly on Android, iOS, and desktop, no app store required.

Android & Desktop (Chrome/Edge)

Go to Account Settings and tap Install, it triggers the browser's real install prompt directly. Once installed, the home-screen icon shows an unread badge (a small number) for new notifications and messages, and push notifications correctly show HX's own name and icon instead of the browser's.

iPhone / iPad

iOS doesn't allow a one-tap install prompt from a website. Instead: tap the Share icon in Safari, then Add to Home Screen. This step is required, not optional, push notifications on iOS only work once the app has been added this way; they don't work from a normal Safari tab at all. The unread-count badge on the home-screen icon isn't available on iOS, that's an Apple platform limitation, not an HX one.

14 Public Pages

Three directories anyone can browse without an account, useful for sharing with people who aren't in HX yet.

15 Troubleshooting